Virtual GSA Certification

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Making the most of our current pandemic environment, we are taking our GSA Certifications online this year. All of the 2-day in-person certifications have been cancelled. All trainings will be held virtually using ZOOM, an online video conferencing software (can use on computer, laptop, tablet or smartphone). We will be following the internet safety protocols instituted by the NH Department of Education and the FBI. You can also phone in or use a combination of both.

If you are nervous about using or don’t have the needed technology (computer, laptop, tablet or smartphone) or can’t attend any of the live video presentation dates/times, we will be recording them and you can watch them at your leisure from a password protected webpage on our website.

The cost for the online certification training is $40/pp. If you work in the tourism industry, you can attend at no cost for 2020! Please reach out to Kelly at


BRUDER HOUSE CLASS OF 2020 (hybrid model – some presentations will be presented live virtually and some pre-recorded)


Tuesday, July 14, 9am-11am – LIVE
Welcome, GSA history, course explanations and how to, Meet some GSAs and Center Managers (will start pre-recorded if time)

Watch pre-recorded presentations – self-paced:
NH Division of Travel and Tourism; Origin of the Pineapple & NH Hospitality Saved the World; NH State History

Outdoor Recreation – 5 recreation based agencies and associations

Business, Industry & Education – 6 agencies and associations

Tuesday, July 21, LIVE – 9am-11am (features Monadnock Businesses)
Attractions and Heritage Module featuring area businesses

Watch pre-recorded presentations – self-paced
Statewide Attractions/Heritage pre-recorded presentations
Falling in Love with NH – 7 regional presentations

Tuesday, July 28, 9am-noon (12:30) at the Historical Society of Cheshire County’s Bruder House, Keene
In-Person (or virtual) meeting. Granite State Ambassador, Hospitality, Customer Experience, How to Participate as a GSA, pick up your course materials and badge. If in-person, we will host a luncheon.