GSA Certification for Industry Partners

As a benefit of your volunteer program support to have GSAs at your welcome center or event we invite you to send your current volunteers and/or front-line staff through our award-winning Granite State Ambassador Certification Training. This complimentary certification is for the pre-recorded, self-paced version of our 2021 training that is running from March 30-May 11. The current live class meets on Tuesdays. By Wednesday, we will post the recording of the training and any supporting information and assignments.

To sign up CLICK HERE and be sure to include your business affiliation in the form.

Training Modules:

Module 1: Welcome, NHGSA History, How GSAs Look at NH, NH State House History
Homework – worksheet on NH Firsts

Module 2: Outdoor Recreation – NH Fish & Game, NH State Parks, White Mountain National Forest, NH Rail Trail Coalition
Homework – 2-3 pre-recorded presentations

Module 3: Attractions and Heritage Tourism – Seacoast Science Center, Manchester Millyard Museum, Sunapee Cruises, Inn at East Hill Farm, Bedrock Gardens
Homework – 2-3 pre-recorded presentations

Module 4: – 4th Grade Quiz; Origin of Pineapple; Portsmouth Peace Treaty;  NH Tourism & Trivia
Homework – Worksheet on our online resource guides (

Module 5: Falling in Love with NH – 7, 12 minute live presentations from each of the tourism regions
Homework: Scavenger hunt worksheet – go through brochures virtually

Module 6: Business, Industry & Education – Department of Agriculture, Markets and Food, Economic and Labor Market Information Bureau plus 2 more.
Homework: worksheet & 2 pre-recorded presentations

Module 7: Hospitality the GSA Way, Why do People Visit NH; Hospitality from the Heart; How to participate as a GSA; Meet our Center Managers; meet GSA mentors