Most modules are 20-30 minutes long. Mix and match modules for a 2-2.5 hour workshop.

  • Three Steps to Better Customer Service
  • Moving from Task Oriented to Experience Orientated
  • Service from the Guests’ Point of View
  • Round-Robin Customer Service Topic Discussions
  • Winning People Over – Do It With Heart
  • Verbal and Non-Verbal Communication
  • Generational Differences

For more details on what’s included in each module, contact Kelly Bryer, Executive Director at 603-960-0272 (cell) or

We also have a one-hour presentation geared towards high school students.