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Advertise in our Weekly Newsletter If you aren’t able to be a host location or meal sponsor for one of our gatherings, but would still like to gain the audience of our industry friends and certified GSAs volunteering at the state’s public and private welcome centers and events – consider

2019 Member Center / Location Rates: $625 year-­‐round / $300 seasonal / 50% off for each additional center As an official member center, you will have access to our resources and services including: • Training and support of your GSA volunteers and staff • Communications including e-­‐newsletters, blogs, Facebook, &

Secondarily to staffing visitor centers, NH Granite State Ambassadors also provide hospitality services at special event such as The Big E, Made in NH Expo, Farm & Forest Expo, and every four years to the NH Primary among others. Volunteer services include meeting, greeting and interacting with event guests about

Want an opportunity to impress our Granite State Ambassador (GSA) volunteers? Our volunteers love to talk about things they have experienced first-hand. Help us give them the tools that set our professional GSA volunteers apart from the rest. For more information, contact Kelly Bryer, Executive Director at 240-621-0638 kelly@nhgsa.com. Host

Most modules are 20-30 minutes long. Mix and match modules for a 2-2.5 hour workshop. Three Steps to Better Customer Service Moving from Task Oriented to Experience Orientated Service from the Guests’ Point of View Round-Robin Customer Service Topic Discussions Winning People Over – Do It With Heart Verbal and